Lookup Safety Recalls
&
Service Campaigns
Get information on open safety recalls and service campaigns released since 1999 for Toyota, Lexus and Scion vehicles intended for sale or sold in the U.S., U.S. Territories, and Mexico using our quick and easy recall and campaign lookup below.
This information was last updated on October 10, 2017
If you have received a Safety Recall or Special Service Campaign notice regarding your vehicle or have previously paid for Safety Recall or Special Service Campaign related repairs, you may be eligible for reimbursement. Click the button below to confirm if your vehicle is involved in a Safety Recall or Special Service Campaign and to submit your paperwork for reimbursement consideration.
U.S. Safety Recalls-
NHTSA Website
The National Highway Traffic Safety
Administration ("NHTSA") provides information
on its website about all safety recalls involving
vehicles sold or offered for sale in the United
States. To access the information, you can click
on this link:
https://www-odi.nhtsa.dot.gov/owners/
searchvehicles
Campaign Definitions
Service Campaigns can be Safety Recall Campaigns, Special Service Campaigns, and/or Limited Service Campaigns.
If you have completed a Service Campaign, but
are still concerned about your vehicle,
please contact your local Toyota dealer for an
inspection. Should you require additional
assistance, please contact the Toyota Customer
Experience Center at 1‑800‑331‑4331.
Safety Recall Campaign
In accordance with the requirements of the National Traffic and Motor Vehicle Safety Act, when Toyota has determined that a defect that relates to motor vehicle safety exists in your vehicle, a Safety Recall Campaign is launched. The specified inspection and/or repair will be performed at no charge to the vehicle owner.
Special Service Campaign
A Special Service Campaign is the My Toyota notification program to inform owners about specific product or technical issues that require inspection and/or repair. These issues are typically customer satisfaction initiatives. The described service will be performed at no charge to the vehicle owner.
Limited Service Campaign
Limited Service Campaigns are programs to inform customers about a product or technical issue for which inspection and/or repair is being offered for a specific period. Toyota requests that customers take advantage of this service prior to an expiration date. The described inspection and/or repair will be performed at no charge to the vehicle owner provided the Limited Service Campaign has not expired.