Contact Us
Lookup Safety Recalls & Service Campaigns
Get information on open safety recalls and service campaigns released since 1999 for Toyota, Lexus and Scion vehicles intended for sale or sold in the U.S., U.S. Territories, and Mexico using our quick and easy recall and campaign lookup.
Dealer Locator
Whether you're across town or across the country, use this feature to find the nearest Toyota dealer.
Additional Inquiries
If you have more questions about your Toyota, financing, registering as a journalist, or partnering with Toyota, scroll down to learn more.
My Toyota
A website just for you. Keep track of service history, watch how-to videos, view your owner's manual, and more.
Toyota Financial Services (TFS)
From explaining credit to providing information on buying and leasing, we'll help you learn what's best for you.
Toyota USA Newsroom
For more information about Toyota, or to register as a journalist and access contact information for our public affairs team, log on to pressroom.toyota.com.
Submit a Proposal
Thank you for considering Toyota as a potential partner. Please click the link below to begin the proposal submission process.
Law Enforcement Inquiries
Toyota Motor Sales, U.S.A., Inc. and its parent Toyota Motor North America, Inc. (TMNA) are committed to maintaining our customers’ confidence and trust as it relates to the privacy and security of their personal information. As described in relevant privacy notices, we share data with law enforcement in exigent circumstances or with customer consent to such sharing. We also may share information with law enforcement in response to appropriate legal process and as required by law. TMNA reviews each request individually to assess the circumstances, nature of the request, and sufficiency of the legal process before providing any vehicle data or account information. Types of process that generally are legally sufficient to require TMNA to provide certain vehicle data and account information (if available) to law enforcement in the United States are:
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Administrative, Grand Jury, or Trial Subpoena
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Court Order
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Warrant / Probable Cause
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Customer account information
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Vehicle location
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Other vehicle data
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Notes: Examples of customer account information include name, address, and VIN. Examples of other vehicle data include vehicle health data, driving behavior data, and profile data.
Subpoenas, warrants, and court orders should be served on Toyota Motor North America, Inc. and Toyota Motor Sales, U.S.A., Inc. via CT Corporation in the jurisdiction of the law enforcement authority. Contact information for CT Corporation can be found at this link: CT Corporation Contact Information.
To contact TMNA with a request for information under exigent circumstances, please call 1-800-331-4331.
For law enforcement agencies seeking to submit an inquiry, please click the link below.
Need Further Assistance?
You'll get quick, thorough answers on our FAQ page. If you don't find what you need there, please contact us via one of the methods below.
Phone + Email
TTY/TDD Users: Dial 711, then request the operator dial 1-800-331-4331
Submit an online request and we’ll get back to you soon.
Response Hours
Monday - Friday: 8:00 a.m. - 8:00 p.m. ET
Saturday: 9:00 a.m. - 7:00 p.m. ET
Reduced Holiday Hours:
Monday 12/23/24: 8:00 a.m. – 6:00 p.m. ET
Thursday 12/26/24: 9:00 a.m. – 6:00 p.m. ET
Friday 12/27/24: 9:00 a.m. – 6:00 p.m. ET
Monday 12/30/24: 9:00 a.m. – 6:00 p.m. ET
Tuesday 12/31/24: 9:00 a.m. – 6:00 p.m. ET
Closed:
Tuesday, 12/24/24
Wednesday, 12/25/24
Wednesday, 1/1/25
Postal Mail
P.O. Box 259001
Plano, TX 75025-9001
Toyota Brand Engagement Center
Normal Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. ET
Saturday: 9:00 a.m. - 7:00 p.m. ET
Reduced Holiday Hours:
Monday 12/23/24: 8:00 a.m. – 6:00 p.m. ET
Thursday 12/26/24: 9:00 a.m. – 6:00 p.m. ET
Friday 12/27/24: 9:00 a.m. – 6:00 p.m. ET
Monday 12/30/24: 9:00 a.m. – 6:00 p.m. ET
Tuesday 12/31/24: 9:00 a.m. – 6:00 p.m. ET
Closed:
Tuesday, 12/24/24
Wednesday, 12/25/24
Wednesday, 1/1/25